This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive. Each QR code is unique and is associated with that drive S/N. Some of our drives have the QR code printed on the label (see example below). If your drive is not detected or connected to your computer: The USB devices have the serial numbers printed on the external cases and internal drives have the serial and part numbers on the drive labels.

The serial and/or model number will be listed here.

You should see the drive information listed in the center at the bottom.In the middle window, locate the drive and select it.

In the left-hand column under Hardware, locate the interface you are using (i.e.

A separate Window will open with the Mac information

Select System Report/System Information (depending on your version of Mac OS).

Depending on your version of Mac OS it may be required to click on More Info.

Click on the Apple Icon (located in the upper left-hand, then select About This Mac.

If the drive is connected to your Mac, you can use the Apple System Profiler to determine the model number and serial number. Note: The Drive Detect tool and SeaTools are not compatible with LaCie drives. You can also use SeaTools to display each number. Use the DriveDetect.exe method to find both numbers. If your drive is connected to your computer: Seagate has created a very simple tool that will tell you the serial number and the model number of any and all Seagate, Samsung and Maxtor-brand drives connected in or to your computer. Your product serial number is a unique identifier that allows us to look up information about your product and its warranty. Instructions to find a serial number (S/N) on the Seagate, Samsung Maxtor and LaCie drives.

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